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Mobile Networks Face Parliament Scrutiny Over Data Costs and Connectivity Gaps

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SA's cellphone network providers are set to face tough questions from Communications Committee on compliance, equity, and readiness for future licence renewals

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South Africa's Portfolio Committee on Communications and Digital Technologies has summoned major mobile network operators; Vodacom, MTN, Cell C, Telkom, and Rain, to appear before it on Friday.

This oversight session is part of Parliament's constitutional responsibility to balance government oversight with industry evaluation, especially in relation to pressing national priorities.

The committee's mandate is twofold: to oversee the MNOs’ adherence to South African legislation, policy, and regulatory frameworks, and to assess how the evolving telecommunications landscape supports investment and economic growth.

As the nation grapples with various socio-political challenges and rapid technological advancements, the focus will be on drawing recommendations to foster a conducive environment for progress.

During the session, the MNOs are expected to brief the committee on their progress in addressing critical challenges faced by the populace. Among the issues listed for discussion are:

  • Strategies for reducing the cost of data services
  • Network connectivity standards, especially in rural areas
  • Contributions to job creation and economic inclusion, particularly for historically disadvantaged groups, including women, youth, and persons with disabilities
  • Measures to enhance data security and privacy
  • Compliance with universal service obligations and incremental improvements in school connectivity
  • Adherence to directives laid out by the Competition Commission

As the licences of these MNOs are set to be renewed within the next three years, the committee is keenly aware of the crucial role these companies play in meeting the targets set forth in the National Development Plan, which aims for universal connectivity by 2030.

The Chairperson of the committee, Khusela Sangoni Diko, emphasised, “To this end, it is essential that, as a country, we seize the opportunities presented by rapid technological advancement to ensure no one is left behind.”

This upcoming oversight session is not just a routine check-in; it highlights the imperative for MNOs to actively contribute to South Africa's socio-economic landscape while navigating existing legislative frameworks.

The outcomes of this meeting could shape the future trajectory of the telecommunications industry in South Africa, defining how it will evolve to better serve the diverse needs of its citizens.

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